At Moon Computer Training Centre and Nandi Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our services, including IT training programs, internship opportunities, digital solutions, and CSR initiatives. By using our services or visiting our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you register for our training programs, internships, or services, we collect details such as your name, email address, phone number, date of birth, address, and identification documents (e.g., PAN Card, Aadhaar Card, College ID).
- Payment Information: For program fees or service payments, we may collect payment details such as bank account information or UPI IDs. We do not store credit/debit card information directly.
- Usage Data: We collect information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site.
- CSR and Event Data: During CSR events or workshops, we may collect photos, videos, or testimonials with your consent for promotional purposes.
- Cookies and Tracking: Our website uses cookies to enhance user experience, track site usage, and improve functionality. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use your data for the following purposes:
- Service Delivery: To process registrations, manage training programs, issue certificates, and provide digital solutions.
- Communication: To send updates, program schedules, certificates, and promotional offers via email, SMS, or phone calls.
- Improvement: To analyze website usage and feedback to improve our services and user experience.
- CSR Promotion: To showcase the impact of our community programs through photos, videos, or testimonials (with your consent).
- Legal Compliance: To comply with legal obligations, such as government reporting for internship programs or CSR initiatives.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment processors, cloud storage providers) who assist in delivering our services, under strict confidentiality agreements.
- Legal Requirements: If required by law, such as to comply with a court order or government request.
- Program Partners: With partners like NSDC or the Government of Karnataka for certification, reporting, or program administration purposes.
- Consent: For CSR events, we may share your photos or testimonials on our website or social media, but only with your explicit consent.
4. Data Security
We take the security of your data seriously and implement the following measures:
- Encryption: Sensitive data, such as payment information, is encrypted during transmission.
- Access Control: Only authorized personnel have access to your personal information.
- Secure Storage: Your data is stored on secure servers with regular backups.
- Monitoring: We regularly monitor our systems for potential vulnerabilities or breaches.
Despite these measures, no online system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials (if applicable) confidential.
5. Data Retention
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
- For training and internship participants, we retain records (e.g., certificates, attendance) for 5 years after program completion.
- Usage data and cookies are retained for up to 2 years for analytics purposes.
- You may request deletion of your data (see Section 7 below), subject to legal retention requirements.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Request updates or corrections to inaccurate information.
- Deletion: Request deletion of your data, except where we are required to retain it for legal or operational purposes.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us.
- Consent Withdrawal: Withdraw consent for the use of your data (e.g., for CSR promotions) at any time.
To exercise these rights, please contact us at mooncomputer99@gmail.com.
7. Cookies and Tracking
- We use cookies to improve your browsing experience, track website performance, and deliver personalized content.
- Types of cookies we use:
- Essential Cookies: Necessary for website functionality (e.g., navigation).
- Analytics Cookies: To analyze site usage and improve performance.
- Marketing Cookies: To deliver relevant promotions (if applicable).
- You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, partner websites). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing your information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, except for internship participants aged 18-26 who meet our eligibility criteria. We do not knowingly collect personal information from children under 18 without parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please reach out to us:
- Email: mooncomputer99@gmail.com
- Phone: 9986144211 / 9986122251
- Address: Moon Computer Training Centre, Bangalore, Karnataka 560052, India
